The Intention to use E-Wallets of Students from Universities in Hanoi: A Study Based on Technology Acceptance Model (TAM)

This study investigates the factors affecting the intention to use e-wallets based on the Technology Acceptance Model (TAM) by adding the risk perception factor in the electronic context of students' Universities in Hanoi. By examining the influence of product-related factors, perceived risk had a negative effect, and perceived benefit and ease of use positively affected the intention to use e-wallets of the subjects. The study was carried out in Hanoi, with the subjects being university students in the form of direct interviews. Survey results were collected and processed with the support of SPSS 22.0 software through data cleaning, descriptive statistics analysis, Cronbach Alpha reliability analysis, EFA factor analysis, and analysis correlation to see the relationship between the elements in the model.