The Drive to Bond of Employees in Commercial Banks: Applying Public Policy and Provisions of the Bank

In Vietnam today, there are many documents of the state for employees, such as the labor code, occupational safety and hygiene law, social insurance law, employment law, trade union law, etc. Labor Code No. 45/2019/QH14 of the National Assembly (2019) regulates labor standards, the rights, obligations, and responsibilities of employees, employers, representative organizations of employees at grassroots, representative organizations of employers in labor relations, and other related relations directly related to labor relations; state management of labor. The Labor Code takes effect on January 1, 2021. In addition to complying with state documents for employees, commercial banks also have regulations for employees, policies, and plans to improve the quality of human resources. This study was conducted with the aim of identifying, analyzing, and measuring the drive to bond of employees in commercial banks in Hanoi by using qualitative and quantitative research methods. Quantitative research methods were carried out with SPSS software, including descriptive statistics, Cronbach's alpha, and EFA analysis. On the basis of a review of previous studies and after interviewing experts, the study has identified and analyzed five scales (component attributes) of employees' drive to bond. Based on this result, the study proposes some recommendations to improve the drive to bond of employees, thereby improving the quality of human resources and improving business performance in commercial banks in Hanoi.