On-the-Job Training Performances and Industry Exposure of Hospitality Management Graduates in NEUST: Basis for Proposed On-the-Job Training Framework

This study examined the On-the-Job training (OJT) experiences of Hospitality Management graduates of the Nueva Ecija University of Science and Technology (NEUST), focusing on demographic profiles, performance based on general and specific competencies, industry exposure, and common challenges. A descriptive-correlational research design was employed, with data collected through survey questionnaires from graduates of Hospitality Management of academic year 2024–2025. Results showed that most students began OJT at age 21, were predominantly female, and were deployed mainly to hotels and cruise lines, particularly the 2GO Cruise Ship, with training durations exceeding 500 hours. Students generally achieved a “Good” level in both general and specific competencies, reflecting consistent yet non-exceptional performance. Industry exposure findings indicated that while students felt recognized and respected, issues emerged in mentoring consistency, workplace inclusion, and alignment of tasks with academic training. Correlational analysis revealed significant relationships between age, type of establishment, and OJT performance, but no significant relationships between demographic profile and industry exposure, nor between exposure and performance. These findings suggest that NEUST’s OJT program effectively builds baseline competence but requires stronger mentorship, more diverse placements, and improved academic alignment. The study recommends institutional reforms, expanded industry collaboration, and future research on supervision practices, exposure quality, and employability outcomes.