Examining Stakeholder Engagement Process in Construction Project: A Case Study of School Building Projects by Kansanshi Mining PLC

This study examines the stakeholder engagement process in construction projects, focusing on school building initiatives implemented by Kansanshi Mining Plc as part of its corporate social responsibility efforts. The study is guided by three specific objectives: to establish the stakeholders involved in the school building projects, to examine the strategies used to engage them, and to identify the challenges faced by Kansanshi Mining Plc in managing diverse stakeholder interests. The study uses structured questionnaires as its main way of collecting data and has a descriptive cross-sectional design. We will used structured questionnaires to gather both quantitative and qualitative data that showed how people involved in the school projects felt and what they thought. We looked at the data using both statistical and thematic analysis. Descriptive statistics was used to summarize quantitative answers, and themes will be used to group qualitative answers from open-ended questions to find patterns in how stakeholders are involved. We used triangulation to make sure the results are correct and to check them against data from different sources and groups of stakeholders. Findings show that project managers (34.67%), contractors (24%), and local communities (16%) were the most represented stakeholders. Regular meetings (40%) and written communication (20%) were the main engagement strategies, though only 32% of respondents found them effective, with 29.33% rating them ineffective. Key challenges included financial constraints (41.33% greatly affected engagement) and political interference (10.67%). Despite these barriers, 80% of respondents agreed that stakeholder engagement contributed positively to project success, with 40% rating its role as very significant. The results will be useful for Kansanshi Mining Plc and other companies that want to get more people in the community involved in building projects. The study will also give policymakers and academics more information about how to manage stakeholders in community development.