Examining the Effectiveness of HR Labour Disputes Resolution Strategies: An Historical Review of Cases Between 2000 to 2023

This study investigates the effectiveness of human resource (HR) labor dispute resolution strategies in Zambian workplaces, focusing on disputes reported from 2000 to 2023. The research objectives include causes of labor disputes, resolution strategies, challenges faced in dispute management, and recommendations for enhancing these strategies. Utilizing an archival research design, the study draws from government records, newspaper archives, and reports from the Ministry of Labor to compile a comprehensive dataset of significant disputes. Data analysis involved content analysis techniques, allowing the identification of recurring themes related to the causes and outcomes of these disputes. This review of 40 labor dispute cases in Zambia reveals that communication breakdowns, inadequate compensation, and poor working conditions are recurrent factors shaping human resource conflicts. Communication issues accounted for 65% of labor disputes in Zambia, with inadequate compensation and poor working conditions contributing 20% and 15%, respectively. Notable cases included the Zambia Railways Workers' Union, Mineworkers' Union, and Konkola Copper Mines disputes. The findings emphasize the need for comprehensive strategies to improve communication, compensation, and workplace safety in Zambia's labor environment. furtger More study highlights the critical role of effective communication, adequate compensation, and improved working conditions in resolving labor disputes in Zambia. By analyzing 40 cases from 2000 to 2023, it identifies communication breakdowns as the leading cause of conflicts. The findings underscore the need for strategic interventions to enhance workplace relations, ensuring sustainable dispute management and improved labor outcomes.