Strategy, Structure, and Organizational Culture in Taraba State Transport Corporation (TSTC)

This study investigates the relationship between strategy, structure, and organizational culture within the Taraba State Transport Corporation (TSTC) and how these elements influence operational efficiency. The research employs a cross-sectional survey design to gather data from 176 employees across various departments within TSTC. Structured questionnaires were used to evaluate the alignment between the organization's strategic goals, structural frameworks, and prevailing cultural values. The analysis revealed significant positive correlations between strategy and organizational culture (r = 0.512, p < 0.05), and between organizational structure and operational efficiency (r = 0.476, p < 0.05). These concluded that a well-defined strategy and a flexible organizational structure contribute to a strong, supportive culture, which in turn enhances operational performance. The study recommends that TSTC to always ensure that its strategic directions are effectively communicated throughout the organization. This can be done through strategic planning and management reviews and cultural touch point programs that target the employees. Appreciable feedbacks, training sessions, workshops should be integrated to ensure that the culture matches the strategic goals of enhancing transport services. This will improve the organizational culture to support TSTC’s overall mission and operation since the strategic goals will be well understood and embraced.