International Journal of Advanced Multidisciplinary Research and Studies
Volume 4, Issue 6, 2024
The Organization of Customer Care Activities at Hooray International Preschool
Author(s): Le Bao Quynh
Abstract:
In recent years, CRM has become the most important topic, however, at Hooray International Kindergarten it is rarely considered a CRM factor and the purpose of CRM is to build and maintain relationships. Customer and customer relations are a key factor for a school to develop and succeed. However, is it possible to fully ensure that the school's customer service activities fully satisfy the needs for quality, education, and knowledge base? What other needs do parents have that the school hasn't seen yet? As the difference in educational quality is increasingly narrowed under the development of science and technology, improving competitiveness and creating a difference to attract parents who want to send their children to school is important. Good customer care activities.
Keywords: International Kindergarten, Customer Care
Pages: 338-345
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