Research on the satisfaction level of students of the Faculty of Economics on the quality of training: Evidence from Hanoi University of Natural Resources and Environment

This study aims to assess the satisfaction of students of the Faculty of Economics with the quality of training at Hanoi University of Natural Resources and Environment. Using qualitative research methods, based on interviews with 20 second-, third- and final-year students in 6 training majors at the faculty, the study explored many factors affecting student satisfaction, including both academic and non-academic factors. Overall satisfaction was found to be average, with students expressing appreciation for aspects such as practical learning opportunities and faculty support, and also identifying areas for improvement, such as the suitability of the training program and the adequacy of facilities. Based on these findings, the study provides practical recommendations to improve the quality of training, such as updating interactive teaching methodology training programs, developing instructor capacity, improving support services, and upgrading facilities. These insights provide a pathway for the University of Natural Resources and Environment of Hanoi to better meet the needs and expectations of its students, thereby enhancing their overall educational experience.