Implementation of Tech Tools in ESP Training from Learners’ Perspectives in Vietnam

The use of technology in ESP training has become increasingly prevalent, offering potential benefits such as enhanced engagement, interactivity, and personalized learning experiences. However, despite the growing availability and advancements in tech tools, there is a need to investigate the specific implementation of these tools in ESP training from the learners' perspectives and with more empirical evidence. Hence, this study aims to (1) explore the learners' experiences by using tech tools in ESP training at Ho Chi Minh University of Banking (HUB), and (2) examine students’ attitudes towards these innovations. 40 non-English-majors participated in the study during the second semester of the 2023-2024 academic school year. Final test analysis (ANOVA) and questionnaire survey were exploited for data collection and data analysis. The results showed that tech tools not only were beneficial to enhance students’ performance in ESP training but also enhanced learners’ engagement and confidence towards the learning process. This means that in order to suit varied learning needs and improve various aspects of different skills in English language learning, a wide range of tech tools should be combined rather than using only one kind of technology over the whole course so that we can ensure positive learning outcomes in the ESP educational settings.