Applying Digital Tools to the Operations of Vietnamese Businesses

With the trend of an increasingly open economy, Vietnamese businesses have many opportunities but also many challenges. To enhance competitiveness in the market, business administrators are required to digitalize their businesses. Digital transformation is the integration and application of digital technology to improve business efficiency, management efficiency, enhance the capacity and competitiveness of businesses and create new values. This article surveys 130 Vietnamese enterprises, in order to evaluate the importance of using digital tools in these enterprises, and at the same time evaluate the level of use of digital tools to serve production and business activities. Survey results show that business administrators are aware of the importance of digital tools, and have applied digital tools in their businesses but to different degrees.