E ISSN: 2583-049X

International Journal of Advanced Multidisciplinary Research and Studies

Volume 4, Issue 1, 2024

Maintain customer satisfaction at Viet My International Preschool

Author(s): Nguyen Van Toai


Preschool education is the first level in the education system, the foundation for children's future learning and success, therefore Viet My International Preschool has been striving and making efforts. to successfully complete the task of caring for, nurturing and educating children, improving the quality of comprehensive education. However, improving the quality of education in schools is still limited and does not satisfy parents: some teachers do not care about their students' education and do not report their attitudes. The children's poor learning to parents makes many parents unhappy. Distinguishing between regular classes and premium classes, the facilities of regular classes are not as comfortable as the premium classes and the price difference makes parents feel frustrated about their children studying. Therefore, maintaining customer satisfaction at Viet My International Kindergarten for the quality of the school is extremely necessary. From the results of analyzing student and parent satisfaction, the school can better understand the thoughts and aspirations of parents, and administrators also have the basis to make more accurate decisions about improving education. high quality school education. Therefore, improving the quality of education is an important task. Improving the quality of education will increase parent satisfaction - maintaining customer satisfaction at Viet My preschool.

Keywords: Preschool, Preschool Education, Satisfaction, Maintaining Satisfaction, Vietnamese American

Pages: 1470-1479

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