Enterprise Resource Planning System at Businesses in Hanoi

The trend of the economy becoming more and more open means businesses have many opportunities but also many challenges. To enhance competitiveness in the market, business administrators require an enterprise resource planning system. Successful enterprise resource planning system implementation improves planning, decision making, work performance and leads to organizational growth. Enterprise resource planning systems act as an effective tool to enhance business performance and maintain a continuous competitive advantage. The article surveys 120 businesses in Hanoi, to evaluate the goals of implementing an enterprise resource planning system, and at the same time evaluate the level of use of the enterprise resource planning system. Survey results show that business administrators are aware of the importance of enterprise resource planning systems, and have implemented many effective software in many operational subsystems to help businesses improve their performance. competitiveness and high efficiency operations.