Enterprise Resource Planning Systems: A Systematic Literature Review

An enterprise resource planning system is a business software package that allows organizations to integrate business functions such as customer care management, finance, manufacturing, logistics, administrative reporting, and management project, human resources, purchasing management; share data, provide communication information throughout the enterprise; automate business processes; and create and enable access to real-time information in a database. This article aims to evaluate research trends on resource planning systems in enterprises based on documents in the Google Scholar database in the years 2010–2023. The results show a growing interest in research on evaluating enterprise resource planning systems, with the highest number of articles in 2013 (65 articles published) and 2012 (55 articles published). And 2022 is the year with the least number of articles published (14 articles). Finally, the keyword analysis identified a variety of content that will be important research points for future research.