A DevOps Maturity Framework for Enhancing Cross-Functional Collaboration and Continuous Deployment Efficiency

The evolution of DevOps practices has transformed modern software delivery pipelines by integrating development, operations, and quality assurance teams into cohesive, cross-functional units. However, many organizations still face challenges in achieving consistent maturity across cultural, process, and technological dimensions. This review paper proposes a comprehensive DevOps Maturity Framework designed to assess and enhance organizational capabilities in cross-functional collaboration and continuous deployment efficiency. The framework integrates maturity levels spanning foundational automation, agile alignment, continuous integration/continuous delivery (CI/CD), and value stream optimization. It examines existing maturity models, highlighting key metrics such as deployment frequency, lead time, and change failure rate as indicators of operational excellence. Furthermore, the study emphasizes the importance of cultural transformation, communication transparency, and shared ownership as enablers of sustained DevOps maturity. Through comparative analysis of industry standards and case studies, the paper identifies best practices for scaling DevOps maturity in hybrid and cloud-native environments. Ultimately, the framework serves as a diagnostic and strategic tool, enabling enterprises to benchmark progress, optimize workflows, and accelerate innovation cycles. This holistic approach supports continuous improvement and fosters an adaptive DevOps culture that aligns technical agility with business objectives in the digital era.