Evaluation of Competitiveness in Logistics Firms

In Vietnam, transportation infrastructure is increasingly being invested in construction and expansion, especially a series of key highway systems, creating favorable conditions for logistics firms in Vietnam to save time and shipping costs. The purpose of the study was to discuss the competitiveness of logistics firms in Hanoi and neighboring provinces. The study aimed to show the evaluation of the differences in competitiveness in logistics firms with participants of different genders, academic levels, and ages. The study relied on a data collection tool. The questionnaire was designed based on the opinions of experts and the results of previous studies. A group of employees in logistics firms in Hanoi and neighboring provinces represented the population of the study. 300 questionnaires were distributed, and 225 were retrieved, representing a 75.0% response rate. SPSS was utilized for a comparative evaluation of competitiveness in logistics firms between respondents. Multiple statistical techniques were employed for data analysis, including SPSS via the independent t-test and ANOVA. The study's results indicate that there is no difference in assessing competitiveness in logistics firms between different subjects in terms of genders, academic levels, and ages. This study offers theoretical and practical implications for improving competitiveness in logistics firms, thereby improving business performance. Based on this result, the study proposes some recommendations for logistics firms.