E ISSN: 2583-049X

International Journal of Advanced Multidisciplinary Research and Studies

Volume 3, Issue 6, 2023

Digital Banking in Online Paying in Vietnam

Author(s): Mai Thi Nga


Digital banking is a banking service on smart mobile phones, allowing individual customers to perform financial, non-financial transactions and advanced utilities provided by the bank. Specifically, this digital platform not only satisfies all customers' financial needs (opening accounts, making payments, opening credit cards, quick money transfers, etc.) but also connects widely with ecosystems. large (such as consumption, entertainment, investment, etc.). Digital banking is a further development step of electronic banking. Digital banking is considered an important service in increasing customer loyalty to the bank. In the current period, applying technology to replace traditional manual payment methods is inevitable. Deploying and providing these services from the banking system not only affirms the bank's position in modernizing the technology infrastructure to provide convenient products and services to customers, but also contributes to Limiting the use of cash in payments, helps save social costs as well as make business activities of entities in the economy more transparent. This article studies the current situation of digital banking in electronic payment activities, presents the results achieved and limitations in electronic payment activities in digital banks in recent times and offers some solutions, Make recommendations to the State Bank on improving the legal framework, promoting communication, organizing seminars on banking science and technology and commercial banks on allocating new technological human resources and developing banking digitally in parallel with the banking ecosystem, promoting cross-border payments.

Keywords: Digital Banking, E-Wallet, Fintech, Mobile Banking, Online Paying

Pages: 348-352

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