Building a System of Indicators to Evaluate Responsibility Centers in Vietnamese Enterprises

Many businesses around the world operating in different fields have used the Balanced Scorecard to evaluate performance. With the trend toward an increasingly open economy, Vietnamese businesses have many opportunities but also many challenges. Vietnamese businesses face global competitive pressure. To maintain operations and move towards sustainable development, Vietnamese businesses always improve the quality of products and services to meet new conditions and standards, especially green standards. Besides, enhancing competitiveness in the market requires Vietnamese businesses to not only build financial strategies but also include non-financial strategies. To accomplish this, Vietnamese businesses need to form responsibility centers within the business and build a system of indicators to evaluate responsibility centers based on a balanced scorecard.