E ISSN: 2583-049X

International Journal of Advanced Multidisciplinary Research and Studies

Volume 3, Issue 5, 2023

Organizing Customer Health and Physical Care Activities at Big4 5-Star Hotel Chains in the World

Author(s): Nguyen Phuong Lam


Around the world, hotels and resorts targeting psychological care are beginning to appear with huge investments, most commonly in Western countries such as the United States, Mexico, France, and Greece. These tourism centers mainly focus on the process of connecting the human body with the mind, towards sustainable tourism and using therapies such as music, painting; caring for and raising animals; group chat, meditation. In general, each place will have its own approach, but they all aim to experience relaxation with nature, combining local values and body-mind-mind care services. In fact, it has been proven that hotels with a variety of health care services earn an average of 43% more revenue than hotels without these services (data from HotStarts). In a report by research center SRI International, international visitors who experience wellness tourism spend 65% more than regular visitors, domestic visitors, 2.5 times more. Besides, over the past 5 years, Asia has led in both the number of trips and wellness tourism revenue.

Keywords: Customer Care, Health and Fitness, Big4, 5-Star Hotel

Pages: 1091-1097

Download Full Article: Click Here