The competencies and qualities of the managers of the Big4 banking group in Vietnam’s post-Covid-19 era

The Government positively assesses the financial situation and operation of the state-owned commercial banks (Agribank, BIDV, Vietcombank, Vietinbank). This study was conducted to determine the factors constituting the management capacity and responsiveness of managers. At the same time, managers at reputable bank branches expressed their perception of the level of responsiveness. with a better management job than their peers at other banks. Moreover, governance capacity is also shown in association with job title and management scale in the bank.