E ISSN: 2583-049X
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International Journal of Advanced Multidisciplinary Research and Studies

Volume 3, Issue 1, 2023

Statistical Methods Evaluating Multi-Channel Marketing Campaign Effectiveness Across Different Industries



Author(s): Oluwagbemisola Faith Akinlade, Opeyemi Morenike Filani, Priscilla Samuel Nwachukwu

Abstract:

In today’s competitive business environment, organizations increasingly rely on multi-channel marketing campaigns to engage diverse customer segments and drive revenue. Evaluating the effectiveness of these campaigns is critical for optimizing marketing strategies, maximizing return on investment (ROI), and ensuring efficient allocation of resources. Multi-channel marketing encompasses a range of platforms, including digital channels such as social media, email, and search engine marketing, as well as traditional channels like television, radio, print, and in-store promotions. The complexity and interaction between these channels necessitate the application of rigorous statistical methods to accurately measure campaign performance and inform strategic decisions. This examines statistical approaches used to evaluate multi-channel marketing effectiveness across different industries, including retail, financial services, healthcare, and technology. Descriptive statistics provide initial insights by summarizing engagement, conversion, and revenue metrics, while inferential statistics, such as t-tests, chi-square tests, and ANOVA, enable comparison of outcomes across channels and industry contexts. Regression analysis, including linear, logistic, and multi-level models, facilitates understanding of relationships between marketing inputs and key performance indicators. Time series analysis is applied to track temporal trends and forecast future campaign outcomes. Additionally, multivariate and machine learning techniques, such as cluster analysis, random forests, and attribution modeling, support customer segmentation, channel optimization, and multi-touch attribution for complex campaigns. This highlights the importance of integrating statistical insights with interactive dashboards and visualization tools to provide actionable intelligence for marketing teams. Challenges such as incomplete data, model bias, and cross-industry comparability are discussed, along with strategies to mitigate these limitations. By adopting robust statistical methods, organizations can enhance evidence-based decision-making, optimize channel allocation, and improve overall campaign performance. This research underscores the critical role of data-driven analytics in managing multi-channel marketing strategies effectively across diverse industrial sectors.


Keywords: Statistical Methods, Multi-Channel Marketing, Campaign Effectiveness, Cross-Industry Analysis, Customer Segmentation, Regression Modeling, Time-Series Analysis, Hypothesis Testing, Attribution Modeling, Predictive Analytics, Consumer Behavior

Pages: 1341-1352

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