International Journal of Advanced Multidisciplinary Research and Studies
Volume 3, Issue 3, 2023
Reviving the Tradition of Islamic Hospitals: Providing Compassionate Care with a Faith-Based Approach
In Islam there is generally a moral obligation to treat all sick people regardless of their financial status. With the largest Muslim population in the world, it is time for Indonesia to have a large number of Islamic Hospitals. At the same time, the demand for health services or hospitals (RS) with sharia standards and principles is increasing.
This study aims to determine the motivation and level of customer satisfaction with sharia hospital services, then the standards that must be owned by an Islamic Hospitals, the study was conducted by conducting questionnaires and interviews. The research approach used is descriptive analysis with a quantitative approach and assisted by the SPSS program. The data collection technique in this study was carried out by means of questionnaires, namely data collection techniques carried out by giving a set of questions to respondents to be answered.
The conclusion of this study was that the response to positive experiences with sharia health services, not only Muslims but non-Muslims also claimed to be happier, calmer, satisfied, and felt more protected. In this case, the services of an Islamic Hospital also include spiritual and spiritual guidance during treatment, guarantees for halal food and pharmacy, to protection of privacy and genitalia.
Keywords: Islamic Hospital, Motivation, Satisfaction, Sharia Standards
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